Croatia

Croatia Customs Contact Information

Website: https://carina.gov.hr/ 

Email: ured-ravnatelja@carina.hr ; javnost@carina.hr  

Address: Alexander von Humboldt 4a, 10000 Zagreb

Telephone: +385 1 6211 300, +385 0800 1222

Croatia is located in Eastern Europe and shares borderes with Bosnia and Herzegovina, Hungary, Montenegro, Serbia and Slovenia. The country is a member of the European Union, United Nations, the Council of Europe, NATO, the WTO and a founding member of the Union for the Mediterranean.

Export/Import Requirements 

In accordance with its EU membership since July, 1st of 2013, Croatia applies the European Union trade policy that include antidumping or anti-subsidy measures. 

Croatia is a member of the EU and fully accepts its foreign trade policy. Operations carried out within the EEA are free of duty. The Common Customs Tariff of the European Union applies to goods originating outside Europe. Generally the duty is relatively low, especially for industrial products (4.2% on average). Tariffs for EU origin can be found on TARIC Consultation Website. 

Since its accession to the EU on July, 1st of 2013, Croatia has adopted the EU Common External Tariff. Consequently, trade with Croatia is totally free from customs duties, provided that the country of origin of the goods is one of the other EU Member States.

As part of the "SAFE" standards advocated by the World Customs Organization, the European Union has set up a new system of import controls, the "Import Control System", which aims to secure the flow of goods at the time of their entry into the customs territory of the EU. This control system, part of the Community Program eCustomer, has been in effect since January 1, 2011. Since then, operators are required to pass an Entry Summary Declaration (ENS)to the customs of the country of entry, prior to the introduction of goods into the customs territory of the European Union.

A Croatian importer is responsible for providing the required import documentation, which consists of common trade, transport, and customs documents, as well as certificates required for quality control and licenses where appropriate. The single Administrative Document (SAD) that is used by EU and most other countries is the key customs document in Croatia as well.

Source:

http://tgs-global.com/doing-business-guides/croatia/selling-and-buying/?iframe=1