Oman
Oman Customs Contacts
Website: https://www.customs.gov.om/portal/en/esw/
E-mail: support@customs.gov.om
Call Center: +968 - 24349000
Oman, officially the Sultanate of Oman, is an Arab country in the southeastern coast of the Arabian Peninsula. Holding a strategically important position at the mouth of the Persian Gulf, the nation is bordered by the United Arab Emirates, Saudi Arabia and Yemen, and shares marine borders with Iran and Pakistan. Oman is an absolute monarchy. The Sultan Qaboos bin Said al Said has been the hereditary leader of the country since 1970.
Customs services
1. Importing
To clear any imported good, the following documents are required:
- An accredited copy of commercial registration and an activity form (or permission for importing if such a form doesn’t exist).
- A valid copy of the affiliation certificate to Oman Chamber of Commerce and Industry (OCCI).
- A valid certificate from the manufacturer.
- A valid quotation list.
- Packing lists.
- Bill of Lading (at sea and air custom offices only).
- A manifest of the shipment (a document which contains a detailed description of the cargo).
- A permission to deliver goods from the shipping agent.
- A comprehensive valid written authorization from the person in charge for customclearance.
Filling in the import declaration and form for clearing and classifying the goods according to the Customs procedure.
In case of absence of a valid purchase invoice or a valid certificate from the manufacturer, the clearance will cost R.O 20 paid in cash. This money could be reimbursed if the required documents are submitted within 90 days from the date of payment.
Provide approval from the authority in charge (for the restricted goods only).
Paying the required taxes and custom fees for the total value of the shipment including cargo and insurance (CIF).
2. Exporting
To clear goods to be exported, the following documents are required:
- A copy from the export invoice.
- Packing lists
- An application letter for the export of used or personal belongings issued by the employer (for non-Omani citizens only).
- Filling in the import declaration and form for clearing, classifying the goods according to the Customs procedure.
- Provide approval from the authority in charge (for restricted goods only).
Product certification, labelling and packaging
Labelling
Outer cases should bear consignee's mark and port mark and should also be numbered (to accord with packing list) unless their contents are such that they can be otherwise readily identified.
Arabic or bilingual English/Arabic language labels or stickers are required for all food products. Production and expiry dates are required to be on all “original” food labels.
Labels should show:
- Date of manufacture (in embossed letters)
- Date of packaging
- Expiry date (in embossed letters)
- Place of manufacture
- Type of food (including ingredients)
All consignments of foods must be accompanied by a certificate attesting to freedom from contamination.
Carbonated beverages and cigarettes are subject to specific labelling requirements.
Packaging
Packing should be strong and should guard against extreme heat in summer, humidity in winter and possible storage in the open.
Plants and plant products are prohibited as packing materials.
Special certificates
An international phytosanitary certificate, issued by the Australian Quarantine and Inspection Service, Commonwealth Department of Agriculture, Fisheries and Forestry or the relevant state department of agriculture attesting to freedom from contamination, must accompany all fresh food consignments.
Health certification, issued by the appropriate authorities in the country of origin must accompany shipments of plants and their products (including fruit and vegetables) and animals and their products.
Documentary requirements
Fax signatures are not permitted. A commercial invoice, certificate of origin, bill of lading, packing list and a halal certificate (for meat) are required. The documents must be legalised by the exporting country's chamber of commerce.
Commercial invoice
The original commercial invoice must be submitted for legalisation. The invoice should contain an accurate description of goods, including weight, quantities and values. The determination of the true value is important to facilitate customs taxation. The invoice should contain a signed statement that it is true and correct and certified by the appropriate chamber of commerce.
Bill of lading
The original of bill of lading (or airway bill) must be submitted for legalisation certification with the other documents. There are no regulations specifying the form or number of bills of lading required for any particular shipment. A bill of lading usually shows:
- name of the shipper
- name and address of the consignee
- port of destination
- description of goods
- listing of the freight and other charges
- full number of bills of lading and date
- signature of the carrier's official acknowledging receipt on board of the goods for shipment.
The information should correspond to that shown on the invoices and the packages. The airway bill replaces the bill of lading on air cargo shipments.
Public health requirements
Imports of plants and plant products require the prior approval of the Oman Agricultural Quarantine. Live plants may not be imported in natural soil, including sand. Peat moss or a synthetic medium is acceptable. Foodstuffs are usually subject to inspection by the Oman Customs authorities.
The Ministry of Agriculture, Fisheries, Petroleum and Minerals are responsible for the import of animals and animal products. Importers must provide this ministry with health certificates, issued by an approved authority in the country of origin. In Australia, this authority is usually the Australian Quarantine and Inspection Service (AQIS) or the relevant state department of agriculture.
The importation of sheep and goats is prohibited unless prior written permission has been obtained from the Directorate - General of the Ministry of Agriculture, Fisheries, Petroleum and Minerals.
Shipments are subject to inspection on arrival.
Source:
https://www.customs.gov.om/portal/en/esw/customsproc
