Register

Manage offers

Previous sections: Order typesMake offerManage offers

To access the "Offers" page, users have to click on "Offers" button in "Activity" menu of the dashboard navigation.

The "Offers" page is divided in three columns.

  1. shows all statuses;
  2. shows offers list filtered by the selected status;
  3. shows offer's details.

Offer's statuses list:

  1. New offers;
  2. Waiting for the buyer (the buyer is expected to accept/decline/reply to the seller's offer);
  3. Waiting for the seller (the seller is expected to decline/reply to the buyer's offer);
  4. Accepted;
  5. Order initiated (list of offers that caused the creation of new orders);
  6. Declined;
  7. Expired;
  8. Archived (while having the status "Order initiated", "Declined" or "Expired" the offer can be transferred to the status "Archived". The buyer and the seller can archive the offers independently for themselves. This is done so they can easily find them in the future.)

There are three actions for each offer:

  1. Accept this offer (is available for the seller when offer status is "New" or "Waiting for the seller" and for the buyer when offer status is "Waiting for the buyer");
  2. Answer to the offer (for negotiating the offer);
  3. Decline offer.

The negotiations will continue until the buyer or seller will "Accept" or "Decline" the offer.

After the acceptance the buyer have to add "Shipping to address" and the order will be initiated.

Note: When the offers expires, it is moved to Declined status. Accepted and Declined offers older than 3 months will be moved to Archived folder