Frequently Asked Questions

No – our model revolves around freight forwarder relations at this time.

Yes, via phone (818-213-6181), email (support@exportportal.com), and chat (on our website).

Security is a cornerstone for our online B2B trade marketplace. Export Portal has developed a proprietary blockchain technology to secure documents, transactions, and other workflows on our platform every step of the way. 

No, but we obey fair trade commissions and abide by other trade laws such as copyright, legally traceable items, etc. You can view our full terms of service, which outlines this, here: https://www.exportportal.com/terms_and_conditions/tc_terms_of_use

For now, insurance is an option that freight forwarders can offer buyers alongside their bids for an order.

• India

• USA

• Pakistan

• Nigeria

• United Kingdom

• Vietnam

• Turkey

• Russia

• Canada

• Australia

• Bangladesh

• Indonesia

• UAE

• South Africa

• Spain

• Germany

• Kenya

• Ukraine

• Ghana

• Malaysia

• Portugal

• Brazil

• Mexico

• Philippines

• France

• Argentina

• Egypt

• Taiwan

• Romania

• Israel

Yes, we require freight forwarding partners to sign a contract and NDA to conduct business on our platform. You will be able to leave the platform if desired per the terms of the contract.

Export Portal is an all-inclusive B2B international trade platform that allows all aspects of a trade transaction, from introduction to order completion, to be conducted on our website. Buyers create purchase orders for items, communicating with sellers along the way, and freight forwarders have the opportunity to bid on orders and win them. Our world-class customer support team is available to help every step of the way, 24/7.

The above flowchart shows how the trade workflow operates on Export Portal. The below roadmap explains the steps of the order process in a different way.

Export Portal is an all-inclusive B2B international trade platform that allows all aspects of a trade transaction, from introduction to order completion, to be conducted on our website. Buyers create purchase orders for items, communicating with sellers along the way, and freight forwarders have the opportunity to bid on orders and win them. Our world-class customer support team is available to help every step of the way, 24/7. Here is a workflow of the process on our platform:

The buyer pays the freight forwarder upfront. Here is a workflow of the whole trade cycle: